Collection: Accessories

MIKUA currently offers the following products:

• MIKUA MR1 - $2,899 - High-end urban cycling bike, the "cycling unicorn" that freely穿梭es through the city.
• MIKUA MS1 - $2,199 - Designed specifically for outdoor exploration, the excellent shock absorption system helps you explore the outdoors.
• C2 Plus - $1,099 - Make long-distance travel easy
• S1 Pro - $1,099 - The ideal choice for long-distance cycling
• C2 - $1,099 - Easily handle long-distance cycling
• 专用车座 - $79 - An innovative saddle designed specifically for electric bicycles

Core features of MIKUA electric bicycles:

Urban Commuting Expert

• MR1 Series: Specifically designed for urban cycling, enabling free navigation through city streets.

Outdoor Exploration Capability

• MS1 Series: Equipped with an excellent shock absorption system, ideal for outdoor adventures.

Long-Distance Riding Comfort

• C2 Series: Makes long-distance trips effortless.

Innovative Design

• Specialized accessories such as dedicated saddles are optimized exclusively for e-bikes.

High Cost-Effectiveness

• Multiple product models are available at discounted prices.

Urban commuting → Choose MIKUA MR1, optimized for urban cycling. Outdoor exploration → Choose MIKUA MS1, with excellent shock absorption suitable for various terrains. Long-distance riding → Choose C2 Plus or S1 Pro, which are comfortable and durable. For budget considerations → The C2 series offers cost-effective options.

MIKUA Product Series & Pricing

MIKUA MR1 Series - $2,899A high-end "riding unicorn" specifically designed for free navigation in cities. It comes with a flagship version equipped with hydraulic disc brakes and offers multiple color options: black, red, blue, and green.

MIKUA MS1 Series - $2,199Its excellent shock absorption system supports your outdoor exploration, making it suitable for off-road and complex road conditions. Available in two colors: black and white.

S1 Pro Series - $1,099Makes long-distance riding effortless, with three color options: gray, green, and brown.

C2 Series - $1,099Delivers a smooth long-distance riding experience. It offers two configurations: a professional version with mechanical disc brakes and a flagship version with hydraulic disc brakes, along with multiple color choices.

C2 Plus Series - $1,099An upgraded version of the C2 Series, designed to ease long-distance rides. Available in three colors: gray, green, and brown.

MIKUA Electric Bicycles Comply with International Safety Standards

• Maximum Speed: 25km/h (compliant with regulations in most countries)
• Pedal Assist Modes: Multiple adjustable levels to meet different riding needs
• Throttle-Only Mode: Supported by select models for fully electric riding
• Manual Pedaling Mode: Electric assist can be turned off, allowing use as a conventional bicycle

Range Performance by Model

• MIKUA MR1: 60-80 km (urban road conditions)
• MIKUA MS1: 50-70 km (including off-road conditions)
• C2 Series: 70-90 km (optimized for long-distance riding)
• S1 Pro: 65-85 km (comprehensive road conditions)

Charging Information

• Full Charge: 4-6 hours
• Fast Charge: Charges to 80% in 2 hours
• Charger Specification: Smart charger with automatic power-off protection (prevents overcharging)
• Charging Indicator: LED indicator light shows the charging status (e.g., red for charging, green for fully charged)

MIKUA Electric Bicycles Comply with National Standards

MIKUA electric bicycles meet national standards, with a maximum speed of 25km/h, allowing them to be ridden without a driver’s license. However, the following requirements must be met:

• Wear a safety helmet
• Abide by traffic rules
• Ride in non-motorized vehicle lanes
• Registration is required in some cities; please consult the local traffic management department for details

Our Delivery Timeframes

• Order Processing: 1-2 business days
• Domestic Delivery (United States): 3-7 business days
• International Delivery: 7-15 business days

Note: Delivery times are estimated and may be affected by factors such as holidays, customs clearance (for international shipments), or unexpected logistics delays. You will receive a shipping confirmation email with a tracking number once your order is dispatched.

Shipping Fee Policy

• Electric Bicycles: Free shipping within the United States
• Accessory Orders:Free shipping for orders of $100 or moreA $20 shipping fee applies to orders under $100
• International Shipping: Calculated based on the destination; the exact shipping cost will be displayed at checkout

How to Track Your Order

You can track your order through the following methods:

1. Log in to your account to view the order status
2. Use the tracking number to check on the courier company’s official website
3. Contact customer service to obtain the latest logistics information

MIKUA Warranty Policy

• Whole Bike Warranty: 2 years
• Battery Warranty: 2 years
• Motor Warranty: 3 years
• Charger Warranty: 1 year

Return Policy

• Return Period: Within 30 days of receipt
• Return Conditions: The product must be in intact condition with complete packaging and unused (no signs of wear, damage, or modification)
• Return Process:Contact customer service to initiate a return requestObtain return authorization (including return address and instructions) from customer serviceShip the product back in accordance with the authorization requirementsWe will process your refund after verifying the returned product
• Refund Timeframe: 3-5 business days after we receive and inspect the returned product

Note: Return shipping costs may apply depending on the reason for return (e.g., free return for quality issues; buyer bears shipping cost for non-quality reasons). For details, please consult customer service when initiating the return.

How to Request After-Sales Service

You can request after-sales service through the following methods:

• Send an Email: Reach out to us via [Mikua0310@gmail.com] or [davidzhoucn@hotmail.com]
• Online Customer Service: Log in to the official website and click the customer service icon to start a chat
• Contact Form: Submit your inquiry through the contact form available on the website

Regular Maintenance Recommendations for Optimal Performance

To ensure your MIKUA electric bicycle maintains peak performance and extends its service life, we recommend the following regular maintenance schedule:

1. Monthly Checks

• Tire Pressure: Inspect and adjust tire pressure to the recommended range (refer to the tire sidewall for specific values) to avoid flat tires and ensure stable riding.
• Brake System: Check brake pad wear, brake cable tension (for mechanical brakes), or hydraulic fluid levels (for hydraulic brakes). Test braking responsiveness to ensure safe stopping.

• Chain Lubrication: Clean dirt and debris from the chain, then apply specialized bicycle chain lubricant to reduce friction and prevent rust.

2. Quarterly Maintenance

• Screw Tightening: Check and tighten all key screws and bolts (including those on the handlebar, seat post, pedals, and wheel axles) to prevent loosening during riding.
• Battery Care: Charge the battery to 50%-60% if not in use for an extended period; avoid overcharging (unplug once fully charged) or deep discharging (do not let the battery power drop below 10%).
• Body Cleaning: Wipe the frame, fork, and components with a soft cloth; use a mild detergent for stubborn stains. Avoid high-pressure water washing directly on the electrical system (e.g., motor, controller).

3. Semi-Annual Maintenance

• Professional Inspection: Visit a MIKUA authorized service center or professional bicycle shop for a comprehensive check, including motor operation, controller function, and wiring harness connections.
• Deep Maintenance: Replace worn parts (e.g., brake pads, chain) if needed; clean and adjust the derailleur (for models with gears) to ensure smooth shifting; inspect the suspension system (for MS1 series) and add lubricant if required.

Water Resistance of MIKUA Electric Bicycles

MIKUA electric bicycles have a certain level of water resistance and can be ridden normally in light rain. However, to protect the bike’s electrical system and extend its service life, the following recommendations are advised:

• Avoid riding in heavy rain. Excessive rainwater may seep into the motor, controller, or battery compartment, leading to malfunctions.
• Clean and dry the bicycle promptly after riding in the rain. Wipe down the entire bike, and pay extra attention to drying key parts like the battery connector, handlebar control panel, and charging port.
• Do not clean the bicycle with a high-pressure water gun. Directing high-pressure water at electrical components (such as the motor and controller) can damage their water-resistant seals.
• Regularly inspect water-resistant components, including the rubber gaskets on the battery cover and the sealing rings of the charging port, to ensure they are intact and functioning properly.

MIKUA Electric Bicycle-Specific Accessories

We offer accessories exclusively designed for MIKUA electric bicycles:

• Dedicated Saddle - $79: Available in two versions—Comfort and Sport. Both are optimized specifically for electric bicycles to enhance riding comfort and adapt to the riding rhythm of e-bikes.

More accessories are currently in development. Stay tuned for updates!

MIKUA Customer Service Contact Information

• Customer Service Email: [Mikua0310@gmail.com] or [davidzhoucn@hotmail.com]
• Service Hours: Monday to Sunday, 9:00 AM - 6:00 PM (EST)
• Official Website: mikuabike.com

If you have any other questions, please feel free to contact our customer service team at any time!